Parcel Pending Account Registration

How does Parcel Pending work?
When your package arrives to the community, Parcel Pending will instantly notify registered residents via email and/or text with an access code. Simply enter the access code into the touchscreen keypad on the designated locker tower and retrieve your package. It’s as easy as using an ATM machine!  Please visit MyParcelPending.com to learn more about how Parcel Pending works, then register a new account.

What are the fees to use the Parcel Pending lockers?

• There is a one-time only $20.00 Registration Fee, however if you sign-up before May 14, 2017,  Registration Fee will be waived!!
• Packages need to be retrieved promptly to ensure lockers will be available for all residents’ deliveries. A storage fee of $3.00 per day will be charged for packages left in the lockers beyond 3 days. If you’ll be out of town for more than 3 days put your account on vacation mode to avoid storage fees (see FAQs for more details).
• There will be a $5.99 monthly Subscription Fee starting on June 15, 2017.

Am I required to sign-up for Parcel Pending?
All residents are encouraged to sign-up while the initial sign-up fee of $20.00 is waived. We will begin using the lockers in May. In order to receive your packages from the Parcel Pending amenity at Brentmoor Apartments, you’ll need to sign up! Please Note: Package Carriers (UPS, DHL, FedEx, etc…) will no longer be permitted to deliver resident packages to their front doors. Carriers will only deliver packages to the Parcel Pending lockers.

To learn more about Parcel Pending, please go to ParcelPending.com. Should you have any questions, please contact Parcel Pending at 855.316.4756.

Parcel Pending will create an easier and more convenient experience for you to retrieve your packages! We value you as a resident at Brentmoor Apartments and are pleased to provide innovative ways to serve you.